Privacy Policy

1. Introduction

OneSkill Education Pvt. Ltd. ("OneSkill", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile application (collectively, the "Service").

2. Information We Collect

Account & registration data — name, email address, phone number, and password when you create an account.

Profile data — optional details you add to your profile such as a display name or bio.

Usage data — pages visited, courses enrolled in, lessons completed, quiz scores, and other interactions with the Service.

Device & log data — IP address, browser type, operating system, referring URLs, and crash reports.

Payment data — transaction IDs and enrollment records. We do not store full payment card numbers; payments are processed by our third-party payment provider.

3. How We Use Your Information

• Provide, operate, and improve the Service.
• Manage your account and process enrollments.
• Send you transactional communications (OTPs, receipts).
• Send you course updates, advisories, and promotional messages (you may opt out at any time).
• Detect and prevent fraudulent or illegal activity.
• Comply with applicable laws and regulations.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers — third parties that help us operate the platform (hosting, payment processing, analytics).
• Legal authorities — if required by law, court order, or to protect the rights and safety of OneSkill or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

5. Cookies & Tracking

We use strictly necessary cookies to maintain your session (auth_token) and may use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings; however, disabling the session cookie will prevent you from logging in.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account by contacting us at oneskilledu@yahoo.com. Certain records may be retained longer where required by law.

7. Security

We use industry-standard measures including TLS encryption, hashed passwords, and JWT-based authentication. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

Depending on your jurisdiction you may have the right to access, correct, or delete your personal data, object to or restrict processing, and data portability. To exercise any of these rights, contact us at oneskilledu@yahoo.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

OneSkill Education Pvt. Ltd.
521 Kanwali Road, Near Balliwala Chowk, Dehradun 248001, India
Phone: +91-7668953001
Email: oneskilledu@yahoo.com